Privacy Policy

Effective date: August 20, 2025

Store.ultrarangeproducts.com.ng (“we”, “us”, “our”) is owned and operated by Ultra Range Products Ltd, a Nigerian company. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from store.ultrarangeproducts.com.ng (the “Site”).

This Site is used to sell wine products only. Because alcohol is age-restricted, additional age verification rules apply (see “Age Restriction” below).

If you have any questions or want to exercise your privacy rights, please contact us using the details in the Contact & Privacy Requests section below.

1. Information We Collect

We collect information in two ways:
(1) information you provide directly, and
(2) information collected automatically.

A. Information You Provide

When you use the Site, we may collect:

  • Full name

  • Billing and delivery address

  • Phone number

  • Email address

  • Account login details (if you create an account)

  • Order details (products purchased, date, amount)

  • Payment information (processed securely by third-party payment providers — we do not store full card numbers)

  • Customer support messages, including attachments for order issues

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time and date of visit

  • Referring website

  • Click behavior

  • Cookies and tracking identifiers

This information helps us operate the store, improve performance, and measure advertising results.

2. Age Restriction (Alcohol Sales Compliance)

This Site sells wine products only.

  • You must be 18 years or older (or the legal drinking age in your location) to purchase from this Site.

  • By placing an order, you confirm that you meet the legal drinking age requirement.

  • We may use age-verification measures before completing an order.

  • Delivery partners may request age confirmation upon delivery.

We do not knowingly collect personal information from persons under the legal drinking age.

3. How We Use Your Information

We use personal data to:

  • Process and deliver wine orders

  • Confirm age eligibility

  • Process payments securely

  • Communicate about orders or support requests

  • Manage returns or refunds

  • Prevent fraud and unauthorized transactions

  • Improve website performance and customer experience

  • Comply with legal and regulatory obligations

  • Send promotional messages (only if you opt in)

You may unsubscribe from marketing emails at any time.

4. Legal Basis for Processing

Where required by law, we process personal information based on:

  • Performance of a contract (to fulfil your order)

  • Your consent (for marketing communications and optional cookies)

  • Legitimate business interests (fraud prevention, analytics, site operation)

  • Legal compliance obligations

5. Cookies & Advertising Technologies

We use cookies and similar technologies for:

  • Essential website functionality

  • Shopping cart and checkout operations

  • Security and fraud prevention

  • Analytics (such as Google Analytics)

  • Advertising and remarketing

Advertising technologies may include:

  • Google Ads conversion tracking

  • Google Shopping / Merchant Center tracking

  • Meta Pixel (Facebook & Instagram advertising)

These tools may collect:

  • IP address

  • Device identifiers

  • Pages visited

  • Purchase activity

This allows us to measure ad performance and show relevant ads.

You can control cookies in your browser settings. Disabling certain cookies may affect site functionality.

6. Google Shopping & Advertising Compliance

When using Google Shopping, Google Ads, Facebook Ads, or Instagram Ads:

  • We do not sell personal data.

  • We only use data for legitimate business purposes.

  • We follow Google Merchant Center and Meta advertising policies.

  • Sensitive payment details are never stored on our servers.

Advertising platforms may independently collect data according to their own privacy policies.

7. Sharing of Personal Information

We may share information with:

  • Payment processors

  • Delivery partners

  • Hosting providers

  • Email service providers

  • Analytics providers

  • Advertising platforms (Google, Meta)

  • Legal authorities if required by law

  • Business partners during mergers or restructuring

All service providers are required to protect personal data and use it only for agreed services.

We do not sell personal information.

8. International Data Transfers

Some service providers may process data outside Nigeria. When this happens, we take reasonable steps to protect your information in line with applicable data protection laws.

9. Data Retention

We keep personal information only as long as necessary to:

  • Complete orders

  • Comply with accounting and tax obligations

  • Resolve disputes

  • Meet legal requirements

After this period, data is securely deleted or anonymized.

10. Data Security

We use appropriate technical and organizational measures, including:

  • Secure hosting

  • SSL encryption

  • Restricted data access

  • Secure payment processing

No online system is 100% secure. If a data breach occurs, we will follow applicable legal notification requirements.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent for marketing

We may verify your identity before completing certain requests.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Contact & Privacy Requests

If you have questions or want to exercise your rights, contact:

Ultra Range Products Ltd
Phone: +234 903 882 4006
Phone: +234 818 415 9106

Contact form:
https://store.ultrarangeproducts.com.ng/contact-us/

Please include your full name, order number (if applicable), and a clear description of your request.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

Company Information

Ultra Range Products Ltd is a Nigerian company operating an online store dedicated exclusively to wine sales at:

store.ultrarangeproducts.com.ng